Terms & Conditions

Vectra Hub International FZ-LLC
Last Updated: 09-12-2025

These Terms & Conditions govern the use of the website, products, and services provided by Vectra Hub International FZ-LLC, a professional logistics, freight forwarding, and procurement company based in Dubai, UAE. By accessing or using our website and services, you agree to comply with these terms.

1. Company Overview

Vectra Hub International FZ-LLC provides logistics, freight forwarding, transportation, procurement outsourcing, and related services across the UAE, GCC, and international markets.

2. Scope of Services

Our services may include but are not limited to:

3. User Responsibilities

  • Provide accurate and complete information for orders and inquiries.
  • Ensure all documents related to shipping, customs, and clearance are valid.
  • Comply with UAE laws, international trade regulations, and customs requirements.

4. Pricing & Payments

All prices are quoted based on service scope, shipment details, and market conditions. Payments must be made as per agreed terms before or during service execution.

5. Shipping & Delivery

Delivery timelines depend on shipment type, transport mode, customs clearance, and external factors. Please review our Shipping & Delivery Policy for detailed information.

6. Cancellations, Returns & Refunds

Cancellations, returns, and refunds are subject to our Refund & Cancellation Policy. Customized products and executed logistics services are generally non-refundable.

7. Limitation of Liability

Vectra Hub International FZ-LLC shall not be liable for delays, losses, or damages caused by events beyond our control, including but not limited to customs delays, port congestion, weather conditions, or third-party carrier actions.

8. Intellectual Property

All website content, text, graphics, logos, and materials are the intellectual property of Vectra Hub International FZ-LLC and may not be reproduced without permission.

9. Privacy & Data Protection

Use of personal information is governed by our Privacy Policy, which explains how customer data is collected, used, and protected.

10. Governing Law

These Terms & Conditions are governed by the laws of the United Arab Emirates. Any disputes shall be subject to the jurisdiction of UAE courts.

11. Amendments

Vectra Hub International FZ-LLC reserves the right to update these Terms & Conditions at any time. Continued use of the website constitutes acceptance of the updated terms.

Contact Information

For any questions regarding these Terms & Conditions, please contact:

Email: vectrahubinternational@gmail.com
Phone / WhatsApp: +971545774862


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